Shipping policy

📦 Shipping Policy – Rivaaj Mahals

At Rivaaj Mahals, we aim to provide you with the best shopping experience, from the moment you place your order until it reaches your doorstep. Please read our shipping policy carefully to understand how we process and deliver your orders.


🌍 Shipping Locations

  • We currently ship within Pakistan and to selected international destinations.

  • If your location is not listed at checkout, please contact us at [rivaajmahals1@gmail.com] to confirm availability.


⏰ Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.


🚚 Shipping Time & Rates

Within Pakistan

  • Standard Delivery: 3–5 business days

  • Express Delivery (where available): 1–2 business days

  • Flat shipping fee: [insert amount or “Free on orders above PKR X”]

International Orders

  • Delivery Time: 7–14 business days (varies by location)

  • Shipping fee: Calculated at checkout based on destination & package weight.

Please note: Delivery times are estimates and may vary due to courier delays, customs clearance, or unforeseen circumstances.


📦 Order Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS.

  • You can track your order through the courier’s website.


🛑 Delays & Responsibility

  • Rivaaj Mahals is not responsible for delays caused by courier services, customs, or incorrect shipping information provided by customers.

  • Customers are responsible for providing the correct shipping address and contact details at checkout.


🌐 Customs, Duties & Taxes (for International Orders)

  • International orders may be subject to customs duties, taxes, or import fees.

  • These charges are the responsibility of the customer and vary by country.


❓ Questions

If you have any questions regarding shipping, feel free to reach out to us at:

Phone number: 03117380247

Email: rivaajmahals1@gmail.com